Service America!: Doing Business in the New Economy by Karl Albrecht, Ron Zemke
Service America!: Doing Business in the New Economy by Karl Albrecht, Ron Zemke PDF, ePub eBook D0wnl0ad
'Service America!' is a must read for executives, entrepreneurs, and management at all levels of every sort of business. Learn to make the most of the daily thousands of 'moments of truth, ' the critical contact points between your company and your customers.From reader reviews:
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